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At Leiten, we understand just how
much of your IT budget is being allocated towards
maintaining applications. According to a leading market
research firm, ‘keeping the lights on’ takes up to a
whopping 80 percent of IT budgets. We also understand
the logistical challenges involved in supporting
obsolete technology and software.
That’s why our Application Maintenance Services (AMS) go
beyond merely managing and optimizing overgrown
applications. Our portfolio-based, consultative approach
takes a holistic view of technology, information
architecture, people, and services. We first understand
your business domain, technology roadmap, processes, and
applications, then optimize and align team structures to
deliver improved application support. With minimum
downtime and volatility, your applications stay
optimally geared to provide rapid responses to key
change requests and business requests. Questioning
redundancies and high-cost low business-criticality
applications, Leiten also ensures easier application
maintainability.
Methodology
Leiten has a proven methodology for application
maintenance, including application support, technical,
functional - and for ongoing enhancements. Typically, we
begin with corrective maintenance, evolving to adaptive,
preventive, and perfective maintenance. Our years of
experience with a wide range of technologies and domains
ensure that this methodology works and is adapted to
your Company’s specific requirements.
Rigorous Service Level Agreements (SLAs) ensure that
these maintenance services enhance application
stability, lower support costs, reduce
total-cost-of-ownership (TCO), and steer continuous
service quality improvements.
Leiten’s AMS process framework has been successfully
adopted in varying scenarios, from a single application
to a large portfolio.
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Successfully implemented MRP Software in ILJIN Automotive
for Ford requirement.
